Technical Product Specialist - Payments in Constanţa

Payment.IQ (nice to have) Agile (regular) Project Management (regular) Payment Management System (advanced) Product Management (advanced) English (advanced) MS Excel (advanced) Who we are Hi! We are LeoVegas Mobile Gaming Group   - a premier GameTech company based in Sweden. Now we are so excited to build a brand new IT Hub in Poland! If you’re looking for a coaching, entrepreneurial, positive workplace culture rather than a formal hierarchy, there is no better place for you! Our culture is based on trust, accountability and the pursuit of improvement. Plus a fun and friendly environment :)Your roleIn this exciting role, you will be contributing to LeoVegas’ payment vendor roadmap and strategy on group level ensuring the best payment method mix for different geographies and various brands. This includes resolving technical cases and supporting internal product and tech teams throughout various stages of payments product integrations.Key responsibilities:Coordinate the integration and launch of new Payment Methods/PSPs between Payment/Risk/CS/Product/Finance/Brand Teams.Optimising payment method performance through payment gateway configuration, payment routing and risk configurations.Analysing data and performance regarding Payment products, create according reporting and take action based on the results to maximize payments acceptance.Perform testing and quality assurance of newly added payment methods and reviewing past integrations on a regular basis to ascertain that all payment processes are in order.Manage escalation of payment issues with providers, tech support and other departments.Gather feedback from CS/Payment/Risk Teams for further system improvements and assist Product Team with prioritisation.Maintain Provider relationships and follow up on performance, metrics and transaction troubleshooting.Maintain documentation of Payment Methods customer experience, transaction administration Payment setup & configuration as well as Provider contacts to ensure that the organisation can be up to date and trained on all Payment Methods.What you need to land this gig?First of all, we are looking for individuals with the right attitude! At LeoVegas we all are #teamleo and thus only hire true team players.Able to embrace change, be curious and be willing to continuously learn & develop - which we will support you with of course!Solution oriented with a structured and data driven approach to problem solving based on your strong analytical skills. Your knowledge of online technology helps you understand how payment systems work.What else? The more of the below experience the better:2+ years’ experience in technical product payments developmentBachelor’s degree from an accredited college or university (BS Computer Science, Software Engineering, Computer Engineering or a related field preferred)Advanced experience in using payment aggregators like Payment.IQ, including back office tools of various payment vendors to conduct analysis and trouble shootingAdvanced experience in interpreting data on payments performance and customer experience analysisExpert-level understanding of the payments ecosystem, including merchant needs, gateways, acquirers, card schemes, payments operations, APIs and reporting portals, is preferredFamiliarity with various software development methodologiesProject management experienceTechnical aptitude and strong organizational skillsA healthy approach to prioritisationProficiency in Microsoft ExcelGsuite knowledge would be considered an assetExcellent communication skills and English language skills (both orally and in writing) are mandatoryWhat we offer:    monthly salary: 14 000 - 20 000 PLN net + VAT (B2B)monthly benefit allowance - 800 PLN netyou can work fully remote, hybrid or from the office, referral bonus (13 000 PLN net),we are more than happy to invite you to other LeoVegas offices (e.g. Stockholm or Malta),opportunity of worcation,welcome package,no dress code,flat structure, international teams,training budget,   Equipment: laptop + smartphoneOur office:located in the centre of Warsaw (Koszykowa 61), in Mindspace (check it here). pet-friendly car and bike parking spaces lots of chillout zones ‍♀️speciality coffee made by a professional barista ☕️free snacks weekly events (like yoga sessions or tasting delicious food and drinks). **As our company working language is English so we’d like to see your CV in English please** If you have any questions, don't hesitate to contact