At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.
We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform—whenever and however it’s convenient for them.
Horizontal Business Services—with teams in Amsterdam and Manchester—develops new products and drives innovation to help continue to evolve the platform ecosystem in Booking.com, across high impact areas such as Order, Identity, Policy, Basket, etc.
We're looking for a Technical Writer to own internal and external developer documentation for our products, APIs, architecture, and design. You should be someone with a deep understanding of how documentation contributes to the value and success of a product, and who knows how to achieve maximum impact with limited resources. You’ll collaborate with developers, product owners, and others. You'll evangelise best practices, advise development teams, and run training and workshops to foster an effective documentation process and culture throughout our organisation.
B.Responsible- Work with product managers and engineers to create and maintain internal and external documentation for APIs, SDKs, and other developer-oriented products
- Interview experts, conduct independent research, and try out the technologies you’re documenting to translate complex product information into clear, polished, engaging content that makes your target audience more successful
- Create templates and frameworks to bring quality and consistency to documentation across multiple teams, departments, and business units
- Use qualitative and quantitative data to identify issues and improve existing documentation
- Mentor, coach and support other technical writers of the team in driving roadmaps & technical tasks assigned to them
- Extensive experience documenting APIs, SDKs, and other products for software developers
- Experience with version control systems (such as Git)
- Experience with static site generators (e.g. Mkdocs, Jekyll, Hugo) and lightweight markup languages (e.g. Markdown, AsciiDoc, reStructuredText)
- Excellent written and verbal communication skills, with a keen eye for detail
- Experience with proofreading and editing English
- Experience mentoring and coaching team members and helping others grow
- Ability to work well independently with multiple stakeholders and excellent communication skills
- Ability to translate complex technical ideas into concise, useful content for audiences of various backgrounds
- Ability to approach tasks with a ‘can-do’ attitude
B.offered
- Headquarters located in one of the most dynamic cities in Europe: Amsterdam
- Performance-based company that offers 29 vacation days, career advancement, and lucrative compensation, including bonuses and stock potential
- Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits
- Company-sponsored family and social activities to help our employees become integrated with each other and Dutch culture
- Diverse and creative colleagues from every corner of the world
- Generous relocation package, ensuring a smooth transition to working and living in Amsterdam
Pre-Employment Screening:
If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the open position at Booking.com.
