Job Description - Technical Writer Manager-ProdDev (20000YD7)
Job Description
All over the world, people's lives are better because of Oracle. Want to make a difference? Join our company of change-makers.
From Oracle to culinary school and back again. Bonnie Carlson Kaypaghian uses the skills she learned to create recipes for her daughter’s Type 1 Diabetes and has written a cookbook to share with the world. #LifeatOracle
Preferred Qualifications
Organization Name
Health Sciences Global Business Unit User Assistance Team
Department Description
The Oracle Health Sciences User Assistance (UA) team accelerates the adoption of Oracle’s Health Sciences solutions that enable customers to deliver innovative therapies. Our content matters: it supports the development of life-saving medicine. Our mission: to ignite knowledge that unlocks the full potential of our Health Sciences products, and use customer insights to improve our content and experiences. We are in an exciting time of change, as we continue to modernize how we write and deliver customer-centric content.
Detailed Description
We seek a curious and energetic technical documentation manager to lead our Safety User Assistance team. As the leader of this team, you will help plan and prioritize deliverables across several products, while coaching and mentoring a small team of writers. We will provide you with an opportunity to grow your management skills, develop your career, and learn new skills specific to customer insights and optimizing digital experiences.
Job Responsibilities:
- Plan and prioritize content releases, while identifying risks and mitigations. Provide technical writing and editing support as needed. Review content for quality.
- Collaborate with other team leads to define best practices and standards. Drive continuous improvement processes for content quality and writer productivity.
- Mentor and coach writers, who are new to structured authoring and XML.
- Collaborate with our Information Architect to research new and innovative ways of delivering content to customers.
- Serve as the primary user assistance liaison for Safety product development teams. Advocate on behalf of customers, while representing the team in leadership and cross-functional meetings.
Skills/Qualifications:
- 5+ years as a software technical writer, preferably supporting mixed audiences (from end-users to system configurators).
- 1+ year managing teams, with a hunger to grow and learn more.
- Strong customer advocate mentality.
- Strong team player with outstanding communication, organization, and interpersonal skills. We believe the HOW is as important as the WHAT.
- Experience writing with XML and using structured writing. Experience working with Oxygen XML Author, SDL, and/or FrameMaker is a plus.
- Ability to learn new technologies quickly. A history of fearless hands-on investigation and product use.
- Comfort with agile, swiftly changing, dynamic software development situations.
- Ability to establish and follow style and usage guidelines.
- Degree in English, Journalism, or a related field, with proven, advanced skills in English grammar, technical editing and user-focused technical writing.
- We are kind, and you are, too.
Detailed Description and Job Requirements
Responsible for directing the activities of a staff that creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Supervises the timely design, production and delivery/completion of product documentation and document sets.
As a manager in the technical writing division, you will lead a team that will design and write conceptually complex parts of new documentation. Recognize design dependencies with related product documentation and/or products and propose design changes or new designs. Provide subject matter guidance Company-wide to all levels.
Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Demonstrated leadership and people management skills. Strong communication skills, analytical skills, thorough understanding of technical documentation. BS degree or equivalent experience relevant to functional area. A of one year of software engineering or related experience.
As part of Oracle's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).
Job
:Product Development
Location
:RO-RO,Romania-Bucharest
Job Type
:Regular Employee Hire
Organization
:Oracle
