Travel Consultant- Reservations Specialist- Turism in Bucureşti

What we expect from you?


Because we are 
NOT a Call Center we need a pro-active person, dynamic, driven to results, with strong problem solving abilities and:

·         Very good command of English (mandatory). Additional languages Italian, Bulgarian, Turkish, Spanish, Russian or Chinese represents an advantage;

·         Good communication and interaction skills, client orientation;

·         Good knowledge of PC (MS Office, Internet);

·         Experience in Customer Support and/or Online Travel Services represents an advantage;

·         Knowledge of travel software applications: TBS, TINA, AIDA, TRIP represents an advantage (not mandatory);

·         Knowledge of worldwide wholesalers such as: GTA, Hotelbeds, Miki, Travco, etc. represents an advantage (not mandatory).


Main Responsibilities:

·         Respond promptly to customer inquiries either by phone or e-mail

·         Monitor hotel and transfer bookings via our online booking system

·         Handle customer complaints following the existing procedures

·         Offer primary support to partner travel agencies on how to use our online booking platform

·         Keep contact with our representative offices abroad related to daily operations


Benefits:

·         Pleasant environment within a young and dynamic team

·         Career opportunities and possibilities of travelling abroad

·         Bonus according to performance

·         Attractive Salary & Meal Tickets


In Travel Associates we appreciate strong values as quality, involvement, loyalty & efficiency. If you think you fit the profile, we are looking forward to meeting you!

Despre companie

Travel Associates is among the leading B2B online Wholesalers & Tour Operators offering hotel accommodation and land services for B2B customers worldwide. Our partners are mainly travel agencies and tour operators. We have more than 4500 partners globally using our services. We are proud to offer to our clients a large variety of online and offline services, pro-active and efficient customer support and good expansion possibilities for their business.

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