department
Tehnic
How would you
like to work in IT & Communication ,
toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange .
We’ll recruit
you from the safety of your home and we’ll prepare you for the challenges of
this period – for the time being, our activity is carried out remotely.
As a CRM Application Administrator, you will be proud to deliver a grate customer experience to more than 10 million people – all by operating, maintaining and developing our applications and tools ecosystem.
What you'll be doing
- Operate, maintain and even develop of complex information systems Ensure second level support for applications, triaging issues, and disseminating them to the platform operator, platform developer or application developer as requiredEnsure systems availability and performance by measuring, testing, and exploring them; whatever is found to cause the most trouble is where work is prioritized for improvement;
- Ensure timely and accurate resolution of the incidents;
- Perform troubleshoot and analysis for finding the root cause of issues; implement the fix.
- Define, monitor and ensure specific KPI both technical (i.e. latency) and process related (i.e. time to ack a ticket) inside the team
- Define, monitor and maintain in the agreed values the “error budget” parameter (amount of downtime or lowered performance)
- Perform On-call activity
- Manage and improve the Continuous Deployment/Continuous Integration pipelines/process for applications:Manage lifecycle and release management processes for all appsResponsible for the continuous delivery process to build, deploy, and promote applicationsEnsure apps have automated functional tests that are used by the continuous delivery process to determine successful deployment and operation of applicationsEnsure monitoring of applications is configured and have rules / alerts for routine and exceptional application conditions
- Involvement in transversal projects and activities for:Requirements definitionTechnical solution definitionAcceptance strategyOperational testing Implementation of automation/monitoring mechanisms
What you need to know/have
- IT-related background (Bachelor’s degree or higher).
- At least 3 years of experience in application administration area, with a proven understanding of applications at a functional and technical level
- Operating systems: Linux (command line and shell scripting, debug and troubleshooting processes, package installations, mounts, LVM, task automation)
- Relevant knowledge of:Ability to diagnose application issues (reviewing applications logs, reviewing server stats, etc.)Application Servers: WeblogicServer, Jboss, Tomcat, SpringBootWebServers: Apache, NginxWebServices: API REST, SOAP, WSDL endpointsDatabases: Oracle, PostgreSQL, MySQL Repositories: Nexus, Artifactory, GitTraffic load balancers: F5 BigIP or other traffic management solutionNetworking knowledge (TCP/IP, DNS, Routing, etc.)
- Relevant experience with Disaster Recovery and Business Continuity procedures and processes
- English and Romanian verbal and written skills
- Represents a plus if you have experience with:Middleware: Redis, Kafka, Heka, Grafana, Prometheus, RundeckELK Stack: Logstash, ElasticSearch, Filebeat, Kibana etc.Monitoring tools: CheckMK, Nagios, Zabbix etc.Container management: Rancher, KubernetesScripting: shell, python etc.Contact Center technologies: Genesys, BroadSoft, etc
What's in it for you
- Performance Bonuses – based on your results
& the company’s;
- Loyalty Bonuses, if you extend
your stay;
- Electronic Meal Tickets - as
you imagine;
- Medical
& Life insurance
for you - facilities for your family, too;
- #WFH
& Flexible hours;
- Professional GSM subscription;
- Personal GSM subscription, also
[because we believe in communication!];
- Special grants on Smartphones
& devices; discounts for Orange products & services;
- Development Platforms - Orange Learning, Trainings,
Career Counselling, Coaching & Career plan mentoring;
- Wellbeing Programs – we support
your Zen;
- & more!
Come
& work for a #TopEmployer company.
You could be part of an organization
where great colleagues and team spirit support your professional
development.
Apply
and let’s have a remote-talk.
At
Orange, you can .
contract
Regular
