Front Office Engineer in Bucuresti


department  IT

How would you like to work in IT & Communication ,toying with cutting edge technologies and enjoying your life? Come closer to #LifeAtOrange .

We’ll recruit you from the safety of your home and we’ll prepare you for the challenges of this period – for the time being, our activity is carried out remotely.




What you'll be doing


  • Incident detection, service impact assessment, troubleshooting, registration and handling trouble tickets;
  • Continuous follow-up on ongoing incidents until they are solved;
  • Cooperation with multiple teams delivering E2E services;
  • Reporting activities related to supervision events.


    What you need to know/have


  • Student/university degree in IT or Telecommunication;
  • General knowledge and understanding of:

- 2G/3G/4G architecture;

- Core CS/Core PS/IMS/VAS;

- Call flow in different scenarios;

  • Communicative level of English (written and spoken);
  • Spanish is a big plus;
  • Analytical thinking.
  • Ability to work in a team, good organizational skills;
  • Motivation, precision and disciplined at work;
  • Concentration on the highest level customer service;
  • Ability to work under the time pressure;
  • Working in shifts based on flexible schedule.


    What's in it for you


  • Performance Bonuses – based on your results & the company’s;
  • Loyalty Bonuses, if you extend your stay;
  • Electronic Meal Tickets - as you imagine;
  • Medical & Life insurance for you - facilities for your family, too;
  • #WFH & Flexible hours;
  • Professional GSM subscription;
  • Personal GSM subscription, also [because we believe in communication!];
  • Special grants on Smartphones & devices; discounts for Orange products & services;
  • Development Platforms - Orange Learning, Trainings, Career Counselling, Coaching & Career plan mentoring;
  • Wellbeing Programs – we supportyour Zen; & more!


Come& work for a #TopEmployer company.

You could be part of an organization where great colleagues and team spirit support your professional development.

Apply and let’s have a remote-talk.



Datele de contact vor fi vizibile dupa ce veti aplica!

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