LTVplus helps e-commerce brands grow internationally by building outsourced customer experience teams in any time zone and language. Our mission: ridding the world of bad customer experiences. We understand the success of a business depends not only on the success of its customers but also its team members. Our team members are distributed across the globe to tap into the different skillsets and languages as we do not believe in limiting opportunities.
Our company needs a Project Manager/Experienced VA who has experience assisting with admin, content development, and technical tasks involved in running a podcast player/app. The right candidate must handle various duties such as podcast and podcast host research, podcast host outreach, creating smart notes, etc.
Responsibilities:
- Help manage data collection
- Host outreach preparation and execution
- Create and review smart notes for different podcast episodes
- Identify categories for proper tagging
- Communicate with hosts for proper tagging
- Build and develop processes
- Basic graphic editing
- File management
- Track and report analytics
- Extensive research as needed
Requirements:
- An understanding of podcast and podcast players is preferred
- An eye for detail and self-direction
- Ability to work with all kinds of people internally and externally
- Great organizational skills and ability to learn new administrative software as needed
- Must have outstanding research skills
- A thorough understanding of user experience
- Self-starter with ability to work independently
- Excellent written and verbal communication skills
- 3 years of experience required (in-between junior and senior)
- Experience handling certain platforms (Hubspot, Zendesk, etc.)
The required hours per month is 80 hours to start (20 per week)
