Customer services analyst in Piteşti

Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you! Customer services analyst Job Req ID: 121760 Location: Pitesti, RO, 110101 Work Type: Full time Contract Type: unlimited Use the opportunity and join us as Customer services analyst. For our development projects we are looking for team members who face the challenges of the international automotive markets with openness, flexibility and enthusiasm. Tasks: Coordinate scheduling and deliveries of prototype wirings to customers; Participate in the development of R&D projects - concepts, skills and technologies for the production of prototypes; Interface between final customers and prototype shops; Checking with all involved Draexlmaier departments if the final delivery times can be reached; If the delivery terms cannot be reached escalate to the superior; Coordinate the scheduling of prototypes in production; Permanent monitoring of the internal/external orders thru comparison of the delivery terms and status of production; Create of diverse analysis/reports for customers or Prototype shop about deliveries; Training of new colleagues about order management process; Participation to the process analysis, solving of problems in the department together with superior; Write the delivery notes; Evaluate, prepare and compare documents (LAB data versus orders); Business trips between Draexlmaier locations in Romania and abroad. Profile: Bachelor Degree in a technical field; Very good communication skills in English; German language is an asset; +2 years of relevant experience in the automotive industry; Good MS Office skills; Willingness to travel; Experience of working in a multicultural environment; Good organization and problem-solving skills, with a customer-oriented mindset; Ability to take initiative, make decisions and adapt to frequent changes; Very good communication skills, team–player and self-motivated. We offer: Exciting tasks in a family-run company with more than 70,000 car enthusiasts in over 20 countries; Integration program in a professional & dynamic team; International development opportunities inspired by latest technology; Challenging projects in work – life - balance atmosphere; Talent-oriented organizational culture; Flexible working hours. Are you a responsible and goal oriented person? Do you want to be part of dynamic and professional team? Apply now! Contact person: Ramona Elena Bucura , Mail to: hr.dra@draexlmaier.de