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Operations Manager Master Data
Date: Jul 28, 2021 Location:Bucharest, RO
Company: MolsonCoors_GBSRomaniaRequisition ID: 17141
The Master Data Operations Manager is responsible with delivering high quality Master Data operations to the Molson Coors entities in their portfolio, by managing a team of Team Leaders Master Data.
In this role, he/she drives initiatives at department level to meet the key performance indicators and to continuously improve processes. Moreover, he/she motivates the team members to come up with continuous efficiency ideas, evaluates people’ performance and suggests improvement plans at individual level.
Responsibilities
Process Responsibilities
Coordinates process standardization.
Delivers as per the performance indicators agreed and escalates to appropriate stakeholders in case improvement plans are needed.
Provides data and reports to help business decisions.
Presents performance indicators and results in operational meetings; performs trend analysis and implements continuous development and improvement initiatives.
Ensures activities at department level are in accordance with the standard operating plans in place and that process controls/quality checks are performed.
People
Manages and supports the Team Leaders in his/her team so that they deliver the expected results through their teams.
Complies with the Molson Coors human resources policies and practices to retain employees, evaluate performance, motivate and grow talent.
Holds meetings to review individual and team performance with his/her team.
Comes up with action plans and guides team members to apply them; sets-up personal development meetings with team members.
Is responsible to set-up team meetings to find opportunities for process improvement and for developping team talents.
Is involved in handling difficult situation at team and department level.
Is fully responsible with his/her team introducing in time and accurate all information related to salary, holiday, bonuses and other human resources processes, including health and safety.
Ensures that all team members are aware of the agreed performance indicators for the activities performed.
Stakeholders Management
Constantly builds-up, improve and maintains efficient relationship with business stakeholders in the legal entities supported by their team.
Offers coaching to his team as regards improving and maintaining efficient relationships with business stakeholders.
Financial Responsibilities
Service delivery within the Master Data budget.
Drives productivity improvement initiatives at team/department level.
Identifies opportunities to increase income and reduce costs.
Compliance Responsibilities
Provides all necessary documentation for audit controls/SOX.
Complies to the company’s internal policies.
Respects the internal health and safety rules and regulations, fire protection and environment protection as stipulated by the Romanian law.
Is responsible with data privacy as per the internal regulations.
Informs his/her direct Manager about any action or conduct that is not compliant with the internal regulations.
Is responsible with using the company’s resources with work related purposes only and in the company’s benefit.
Treats everyone with respect, be ethical, lawful and trustworthy; builds trust based relationships with Stakeholder, irrespective of their hierarchical level or Business Unit.
Respects and promotes the image of the company and the code of conduct.
Is responsible with using the company’s tools and equipment in the right manner.
Is responsible with respecting the Travel and Expense Policy in place at company level.
New Technologies Implementation
Monitors the system implementation projects as per the company’s policies.
Supports the implementation of new technologies ensuring there is enough capacity in the team both to maintain business as usual and get involved in projects.
Continuous Improvement responsibilities
Identifies opportunities for process standardization.
Is responsible with reviewing and validating improvement ideas proposed by team members; ensures ideas are implemented at all teams’ level.
Transition Management
Coordinates knowledge transfers, being involved in baseline, execution and stabilization.
Qualifications
Required:
(+) 3 year prior experience in a team management role
Good Stakeholder and conflict management skills
Good communication and negotiation skills
Interviewing skills
Project Management skills
Change management skills
Continuous improvement mindset
Strong communication skills (written and verbal)
Advanced English level, both written and spoken
Strong time management and prioritization skills
Strong analytical and problem-solving abilities
Team player, able to create good relationships and achieve results as a team.
Preferred:
Previous experience in Master Data is a plus
Previous experience in Shared Service Centers is preferred
At Molson Coors we seek diversity. Differing perspectives lead to challenging the expected, which keeps new ideas bubbling up. We’re an equal opportunity employer and invite applications from candidates from all backgrounds, race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic. We take pride in celebrating our unique brew.
