Candidatul ideal
- Excellent phone etiquette (previous experience with sales calls), able to influence customer decisions through email and phone,.
- Superior verbal and written communication skills.
- Excellent people skills and able to listen effectively
- Proficient using Word/Excel and email clients.
- Administrates own user portfolio and maintans a good retention rate.
- Able to evaluate alternatives and take quick decisons.
- Able to work independently
- Interact with other internal departments to resolve potential customers issues.
- 1-2 years of experience in Sales and/or Retention would be an asset.
Descrierea jobului
- The Customer Sales Specialist interacts with our existing customers via phone and email with the goal of increasing business and customer retention.
- Maintains a strong relationship with premium customers, offering high quality solutions and communicating proactively on any issues and changes;
- Oversees the good development of own customer database
- Ability to analyze, investigate and solve problems by thinking out of the box.
- Benefits:
- Above industry salary package + monthly bonus based on performance
- Private Health insurance
- Free tea and cofee
- Great office location
- A strong team environment.