Market Intelligence Analyst in Bucuresti

What will you contribute? As a Market Intelligence Analyst, you will play a key role in understanding the banking software market across Europe, Middle East, Africa and Asia-Pacific. Part of the Finastra Global Product Strategy Team, you will help collect customer feedback and competitive intelligence across all lines of banking business (retail and corporate banking, loan origination and servicing, digital channels, capital markets and investment management) in order to drive our financial software product roadmaps and improve sales efficiency. Responsibilities & Deliverables: Your core responsibilities as a Market Intelligence Analyst will include, but will not be limited to, the following: - Interview Finastra Customers and Prospects: o Identify customers and prospects (financial institutions) suitable for customer experience or Win/Loss phone interviews o Manage interview pipeline end-to-end (contact interview targets, chase non-respondents, arrange interview time, conduct phone interviews, write up detailed interview notes, discuss findings with the team to share knowledge) o Help produce regular updates on customer feedback for various Finastra business units - Research and Analyse Competitors: o Collect and analyse information on Finastra’s established and upcoming competitors in the North American market (other banking software vendors) o Help other members of the Market Intelligence team benchmark competition against Finastra software solutions, determine key strengths and weakness, develop impactful market positioning o Help produce competitive battle cards for Finastra’s Global Sales organisation o Monitor banking software industry trends and competitive insights -Ad-Hoc Research Projects: o Contribute to our corporate and product strategy by answering the question about Fintech no one else can answer - become the ultimate industry expert. You will report to the Market Intelligence Manager. Required Experience: · 3+ years of experience in market research, business intelligence, consulting or competitive intelligence · Exceptional phone communication skills and excellent English in order to navigate sophisticated conversations on technology with senior banking executives across the globe · Highly analytical: consume large amounts of information, pay attention to details but focus on the most important, verify conflicting statements, make small decisions quickly, build comprehensive stories from small pieces, develop strategic implications · Some understanding of the financial services industry and experience in at least one line of business (retail banking, corporate banking, capital markets or payments) would be highly beneficial · One additional foreign language would also be highly beneficial · Entrepreneurial and self-sufficient: work under no micro-management constantly delivering high-quality results and driving own agenda · Effective oral and written communication skills in order to be efficient in a multi-national and multi-cultural organisation