As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [NYSE: EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.For additional information, visit , or follow 8x8 on LinkedIn, Twitter and Facebook.8x8 International SRL, located in Cluj-Napoca, Romania, is looking to hire talented Quality Assurance Engineers to join our growing technology team. This is an exciting opportunity to become a member of the 8x8 engineering team that is involved in the entire life cycle of development.The Virtual Contact Center solution enables organizations to easily and cost-efficiently manage multiple, geographically dispersed agents. This powerful, easy-to-use, cloud-based solution improves customer interactions and agent productivity.The web application that we created is a simple and efficient solution offering not only world-class contact center capabilities, but also workforce optimization and unified communications. You will be part of a large, highly qualified and experienced team, working in an Agile environment.
Responsabilities:
- Take part in all application development life cycle phases, according to the agreed Test Strategy
- Acting as liaison between development and business teams – provided visibility and clarity into business requirements to the development teams, and provided design and architecture insights to the business teams
- Work closely with the Product Owner, Developers, and Testers in order to deliver the tasks in time and with the expected quality
- Identify, record, document thoroughly and track bugs
- Troubleshoot, analyze and isolate defects and report them to an issue and project tracking software
- Investigate, reproduce and characterize defects and test failures resulted from customer feedback
- Maintain existing test cases and extend the test coverage by adding new cases
- Execute test cases across the functional areas of the application
- Perform extensive functionality, integration, regression, interoperability and end-to-end system testing independently or with the team
- Analyze and follow-up automated test execution reports and set the proper corrective actions if needed
- Attend SCRUM ceremonies and other important meetings
Qualifications:
- Familiar with Quality Assurance terms, standards, strategies and procedures Experience working in an Agile/Scrum development process as an Agile tester
- Familiar with Atlassian JIRA and Confluence or any other bug and project tracking software
- Good understanding of SDLC
- Good test design, test execution, test reporting skills
- Good knowledge of Quality Assurance terms, standards, strategies and procedures (2+ years)
- Good organizational and self-management skills
- Outstanding communication skills (English)
Nice to have:
- BS/MS degree in Computer Science, Engineering or a related subject
- Testing Certifications (CAST, ISTQB or similar)Understanding of CI/CD, familiar with Jenkins
- Experience with computer networking concepts and protocols
- Tooling experience (debugging, security, etc)
Working at 8x8:
- Industry leading, award winning technology and recognized on two Gartner Magic Quadrants
- Inclusive, supportive and collaborative culture yet with a winning mentality
- Encouragement and environment to make a difference
- Fun – check out our Instagram posts in the UK, Romania and the US, the smiles are real
- Deep passion for doing the best for our customers,
