Accounts Receivable – Senior Process Associate – German – Remote EU/EMEA in Bucuresti

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.We are inviting applications for the role of Accounts Receivable – Senior Process Associate – German – Remote EMEAResponsibilities Collections• Prepare and send monthly account statements to the customers with open balances and outstanding receivables• Ensure that all receivables are collected as per the contractual term, on time and in a professional manner, by following the collections strategy in place• Perform regular age analysis on client accounts, decide on the collections approach considering the customer specifics, monitor account details for non-payments, delayed payments and other irregularities• Follow up for Collections against Overdue invoices and initiate collection efforts; initiate escalations when needed • Provide remittance advices to the cash app team • Build a good collaboration with both the customers in the portfolio and the local teams• Ensure updating all the required trackers (e.g. daily productivity/volume tracker, etc.)• Be a part of the regular calls (need basis) and ensure that no scheduled meetings are missedQuery management• Display customer service orientation• Deal with complex and escalated customer account related queries, ensuring that progress and solutions are communicated• Escalate more complex queries to the Accounts Receivable Team LeadGeneral Administration• Prepare and distribute regular and ad-hoc reports as required by the business or the higher Management• Ensure proper control checks are adhered to, so that errors are minimized/ eliminated• Report any non-compliance issues to the Management so that precautionary measures can be put in place• Perform month end closing processes and support various financial & operational auditsQualifications we seek in you!Minimum Qualifications / Skills• Bachelor’s degree in Accounting/Finance/Economics is preferred• Relevant of experience in Accounts Receivable processes• Fluent in English both written and verbal • Fluent in German both written and verbal (min. C1)• Strong computer skills and good command of MS Office (i.e. Excel, Outlook, Word)• Experience in SAP is requiredPreferred Qualifications / Skills • Demonstrate excellent client engagement and negotiation skills• Display the required accuracy and attention to detail when dealing with client accounts and Information• Strong analytical skills and proactive approach to be able to work with minimum supervision• Proactive individual with excellent interpersonal and effective communication skills• Commitment to Confidentiality, Integrity & Accountability• Team player & process driven personWhat can we offer? • Attractive salary;• Stable job offers - employment contract• Work in a multicultural and diverse environment with employees from over 30 countries• Genpact supports professional trainings and great career development opportunities• Free access to our award-winning learning platform • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts