Essential Responsibilities:
Answer to vendor queries verbally and written respecting the queries turnaround SLA
Offer language/ local legislation support to Payments or VMD teams
Process invoices, analyze and understand invoice matching errors, develop corrective action plans to remediate, eliminate, and reduce those errors; take initiative in issue resolution with groups such as Procurement and Receiving
Interact with suppliers in a courteous and responsible manner, including determining appropriate occasions to reach out to Operating Company Procurement personnel for guidance in managing supplier relationships
Recommend supplier data maintenance changes as identified during account payable processes
Maintain productivity and meet service level agreements in a complex environment
Issue resolution on debit balances and GRNI as well as follow-up with vendors, internal teams to close aged items
Perform reconciliations on a regular basis
Perform exception invoice processing, emergency payments and other check requests, while maintaining appropriate documentation and adhering to Dover processes
Initiate and drive projects / improvements ideas for AP process improvement
Backup during holiday periods for colleagues
Strong ownership on closure of open queries and issue resolution with Key Vendors
Participation in other tasks / internal projects assigned by direct manager
Must Have for the Job
1+ year proven AP experience
Advanced level in Italian and English
Good logic and analytical skills
Results Driven and positive can do attitude
Strong ownership and out of the box thinking
Nice to have for the Job
Experience in SSC environment is considered a plus
Good interpersonal and communication skills
Willing to work in a fast paced, high-volume environment while remaining organized with strict attention to detail
Ability to understand and meet deadlines and produce accurate results
High level of customer focus and ability to always maintain a positive attitude
Eager to learn with a can do attitude
Ability to prioritize and multi-task in a fast-paced environment
Self-directed, positive and ethical role model able to work with minimal supervision
Ability to always maintain a professional demeanor with customer and coworkers; fully observe Dovers Code of Ethical Conduct, Employee Handbook Personal Conduct of Employees policies and ISO Quality System Standards
#LI-MB1
Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Finance to the entire organization. With locations in Downers Grove - Illinois, Suzhou - China, Cebu - Philippines and Bucharest - Romania. DBS centers operate across the globe to maximize service to our operating companies (OpCos).
Dover Corporation delivers innovative equipment and components, specialty systems and support services through four major operating segments: Engineered Products, Fueling Solutions, Image & Identification, Refrigeration & Food Equipment and Pumps & Solutions. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees has an ownership mindset, collaborating with customers to redefine whats possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under DOV.
