Back Office Support Specialist with Italian or French in Voluntari

Back Office Support Specialist with Italian or French- - - - - - - - - - - -This role is based in the Michelin Shared Services Center in Bucharest, Michelin Corporate & Business Services, where more than 700 colleagues deliver excellence in Purchasing, Finance, Logistics, Sales Administration and Personnel.The Back Office Support Specialist will:Provide operational support to our partners and customers through different channels of communication – assistance for system requests, processes improvements and claims resolutionCorrect and timely setting of manual prices and commercial requests based on contracts receivedPerform internal control processes applicable to prices and commercial requests based on contractsGuarantee the billing process for the customers, including compliance of their tax provisions – process made through data gathering and manipulation, in order to analyze the customers management of vehicle inflowsIssue reports requested by partners, customers, service providers, managers, according to the data agreed in the operational calendarsPropose measures to improve practices within the day by day activitiesCreate missing procedures and updating existing ones for processes in the area of responsibilityWhat we’re looking for:Customer Focus & Customer Relationship;Data Collection and Processing;Business Analysis & Proactivity;Problem solving & Decision making;Teamwork and collaboration;Higher education;Attention to details;English & French or Italian - min B2;Excel – Basic proficiency.In Michelin, we offer:Flexible work schedule and home-office options;A customizable benefits package with options to choose: gym access, medical or dental services, private retirement pension, deduction of public transport costs, cultural activities vouchers etc.Private medical subscription; Life insurance; Luncheon vouchers and discounts; Deduction of vacation costs.How we recruit:Once you submit your application, one of our recruiters reviews it. If your profile fits our role:We have a phone call to get to know each other;We hold assessments to see your language skills and competencies;We meet in a face to face (or online, depending the context) interview, with a recruiter and the hiring manager.Pass all stages with flying colors, and we’ll send you our offer.#LI-Hybrid


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