Back-office Technical Support with German and English in Bucuresti

Wanted for our Global Clients Division Romania: One amazing human being; Strong in making magic happen; generous in spirit, daring and unafraid.Do you love being around people and making them happy? Are you a good listener, a bit of a problem solver with great communication skills?Then, this job is for you!Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. RequirementsAdvanced German and EnglishAbility to provide high levels of customer support at all timesStrong interpersonal and communication skillsProblem-solving orientedAbility to work well in a team as well as on your ownBasic IT skills, including using multiple operating systems Job descriptionSolving client's requests via e-mail, chat, and phone callWorking with internal and client provided ticketing systemEnsuring all communication is handled professionally and promptly but with a human touchDemonstrating strong product knowledge to ensure all customers queries are answered making them promoters of the brandBuilding a special connection with customers and providing exceptional service BenefitsCome to Comdata! We have attractive compensation and incentives:Fixed salaryCompensation along with rewards & recognition performance-related bonus scheme;Meal TicketsFree Coffee and TeaFree NETFLIX subscriptionTransportation allowanceFree health insurance Package at Regina MariaRelax areasBaby birth package We care about the performance of our employees and we know it can only be reached by ensuring you proper work-life balance:Flexible shifts between 09:00 – 21:00 (Monday - Friday)Onsite Massage;Free Fruits Twice a Week;Gym subscription at SWEATDynamic Intelligent ChairsGreat Air Quality in the OfficePsychologist in the Office