CHC - E2E Customer Service Specialist - TOM_2872 in Bucuresti

JOB PURPOSE:

Contributes to the development of the Sanofi performance in Romania, by coordinating and providing a smooth timely supply of the local stock and deliveries to distributors according to the company procedures.

KEY ACCOUNTABILITIES:

  • Managing the process of acceptance, confirmation and enforcement of orders until delivery, in accordance with the methods of supply chain SD (wholesalers & around 500 pharmacies, monthly)

  • Based on documents provided by the client, which are checked by responsible person (pharmacist) in accordance with procedures and processes in place

  • Creation of master data & info record in SAP for new products and for those that changed the GMID and TP annual update for the entire portfolio, including vaccines

  • FM Logistic data transmission to create new products

  • Perform export operation in Moldova

  • Preparing the OOS & Stock Alert and KPI reports for the entire portfolio

  • Kinaxis (forecast, production planning stoc, KPIs)

  • Uploading wholesaler stock and distribution reports to Hawaii platform

  • Preparation of acquisition reports for Intrastat and for the environment fund

JOB-HOLDER REQUIREMENTS:
 

Education:  

  • University Degree preferred
     

Experience:  

  • Minimum 1 year in a similar position

  • Based in Bucharest area

  • Excellent English language skills, Romanian native language

  • Pharmacist experience is preferable, Regulatory workload advantageous

Core competencies & skills:  

  • Romanian pharma landscape environment knowledge

  • Capability to work as part of a team

  • Ability to build relationships across departments and functions and to support a collaborative working environment

  • Intercultural adaptability and sensitivity

  • Good communication skills

  • Computer literacy: Advanced knowledge of MS Word, MS Excel, MS PowerPoint, MS Outlook, SAP

Please be advised that there are two placements available for this role.
 

We are proud to have been awarded Global Top Employer 2021.

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.

Contact

Datele de contact vor fi vizibile dupa ce veti aplica!

Anunţ expirat
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