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Collections Associate with Spanish in Bucuresti

Description

& Requirements Who we are looking for
  • 0–2 years of experiencein Finance Customer Service, Collections, or Accounts Receivable roles.
  • Solid understanding of the end-to-end Accounts Receivable (AR) process, including invoicing, cash application, and payment reconciliation.
  • Excellent verbal and written communication skills, with the ability to interact clearly and effectively with both internal teams and external stakeholders.
  • Hands-on experience with accounting systems such as SAP or Oracle, along with strong proficiency in Microsoft Office applications.
  • Strong analytical mindset with a high level of accuracy and attention to detail.
  • Advanced proficiency in English (C1) and Spanish (C1) required to effectively support a global customer base.
    • Your future role We are seeking a motivated and experienced Collections Associate to join our dynamic finance team. The successful candidate will be a key player in managing our accounts receivable portfolio, ensuring the timely collection of outstanding payments while maintaining positive customer relationships. This role requires a deep understanding of the accounts receivable process and a proven track record of success in a collection’s environment. The ideal candidate is persistent, detail-oriented, and possesses strong communication skills. Key Responsibilities:
  • Manage Overdue Accounts: Proactively contact customers with past-due accounts to secure timely payment. 
  • Define Payment Plans: Work with customers to establish and manage effective payment plans and terms. 
  • Maintain Accurate Records: Keep detailed and accurate records of all collection activities, customer interactions, and payment commitments. 
  • Resolve Disputes: Investigate and resolve billing discrepancies and other issues to facilitate payment. 
  • Collaborate Internally: Partner with sales, customer service, and other internal teams to resolve customer issues and improve the collections process. 
  • Reporting: Prepare and submit regular reports on collection activities, account status, and potential risks to management. 
  • Compliance: Ensure all collection activities adhere to company policies and legal regulations
    • What we offer
  • Stable job in multinational company based on employment contract;
  • Working in flexible hybrid model -3 office days and 2 remote days per week;
  • Great opportunity for professional development (individual training plan, soft skills and technical trainings, access to modern training platforms e.g. Udemy for Business, LinkedIn Learning);
  • Structured onboarding process and Buddy program for new joiners;
  • Open and friendly organizational culture based on the pillars of well-being and diversity & inclusion;
  • Attractive benefits.

    • Contact

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