Content Moderator – Process Associate – French – On-Site Bucharest in Bucuresti

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.Inviting applications for the role of Content Moderator – Process Associate – French – On-Site Bucharest!Responsibilities• Provide resolution to maintain standards of quality• Review content and provide resolution based on prescribed guidelines• Recognize trends and patterns and raise issues timely• Provide insights to help improve the support to the users• Maintain a thorough understanding of process and policies• Provide excellent customer service to our customers• This job may require working a 24/7 schedule with alternating shifts and daily review of online content that may be highly egregious/ sensitive in nature, such as (but not limited to) graphic violence, self-harm, child abuse, and hate speech.Qualifications we seek in youMinimum qualifications• Any Graduate (PG an added advantage)• Freshers are eligible• Fluent in English LanguagePreferred qualifications• Effective probing skills and analyzing / understanding skills• Problem solving skills with customer centric approach• Must be able to work on a flexible schedule (including weekend shift work)What can we offer?• Attractive salary;• Stable job offers - employment contract• Work in a multicultural and diverse environment with employees from over 30 countries• Genpact supports professional trainings and great career development opportunities• Free access to our award-winning learning platform • Benefits such as Meal Tickets, Medical Services, Insurance, additional vacation days or partner discounts


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