Croatian Customer Success Specialist Remote In Romania - Signing Bonus in Craiova

Are You a  Croatian  Language Expert? Become Our Customer Agent Maestro! About Us: We specialize in enhancing customer experiences to drive global brand growth. Using insights and advanced technology, we create seamless journeys that exceed expectations. Whether you’re a startup or an established brand, we’re your trusted partner for success. Role Overview: As a Customer Support Advisor, you will be a key brand representative and first point of contact for customers. You will assist customers across digital platforms, provide product information, resolve delivery issues, and address account concerns, while accurately recording all interactions. Key Responsibilities: Serve as the primary point of contact for customers in your role as a Customer Support Advisor. Deliver enthusiastic and professional support through digital platforms. Share detailed product information and assist in closing sales during interactions. Address delivery inquiries, including order tracking and issue resolution. Resolve account management and software functionality issues for customers. Provide accurate and timely responses to customer inquiries. Keep comprehensive records of customer interactions and actions taken. Requirements: Native Croatian B2 proficiency in English EU Citizenship or Romanian Residency Card Why Join Us: Attractive Salary : Competitive compensation for your expertise. Transportation Allowance : Coverage for commuting expenses. Meal Allowance : Support for daily food costs. Health and Life Insurance : Comprehensive coverage for your well-being. Performance Bonus : Bonuses based on your achievements. Remote Work : Flexibility to work from home. Relocation Package : Assistance with housing and moving expenses. Are you ready to start this exciting customer support journey? Submit your application today, and we’ll be in touch!