Customer Care Representative (Multilingual) - Bucharest
Req ID#: 144552 Location:Bucuresti, RO
Category: Customer Service Custom Field 4: Kallidus Required LanguageFrench, Romanian, Dutch, Swedish, German, Hungarian, Czech, Finnish, Danish, Arabic, Greek, Portuguese, Italian, Slovak, Spanish, Macedonian, Norwegian, Polish
Employment Type
Full time
Contract Type
Permanent
Description
This is an office-based role, where you would support consumers for a global consumer goods brand. Besides the support language(s), English is required, as training and internal tools are in English.
We are looking for the following support language profiles:
What the role looks like
You would support consumers mainly through written channels, with a smaller share of phone interactions:
The role involves answering consumer questions, handling requests or complaints in a calm and professional way, and documenting interactions using clear internal processes. You’ll work closely with the team whenever a case needs extra input.
What we offer
Practical details
Work location
The role is on-site, in Bucharest, at our office in Campus 6.3, Bulevardul Iuliu Maniu 6L, Sector 6.
The office is easy to reach by public transport, with metro and bus connections nearby.
Job Segment: Customer Service Representative, Customer Service
