Customer Representative Agent in Bucuresti

<p><strong>Key Responsibilities:</strong></p> <ul> <li>Provide exceptional customer service to clients via phone and email, in Croatian.</li> <li>Assist customers with inquiries, concerns, and issues in a professional and timely manner.</li> <li>Ensure customer satisfaction by addressing their needs effectively and efficiently.</li> <li>Collaborate with other team members to resolve complex customer issues.</li> <li>Maintain accurate records of customer interactions and transactions.</li> </ul> <p><strong>Qualifications:</strong></p> <ul> <li>Fluency in Croatian and English is required.</li> <li>Prior experience in customer service or a related field is preferred.</li> <li>Sales oriented person.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to multitask and work in a fast-paced environment.</li> <li>Strong problem-solving skills and attention to detail.</li> </ul> <p><strong>Benefits:</strong></p> <ul> <li>Opportunity for career growth and development.</li> <li>Dynamic and inclusive work environment.</li> <li>Chance to work with a diverse and talented team.</li> <li>Training and support to help you succeed in your role.</li> </ul> <p><br /> <strong>Skills and Certifications:</strong></p> <ul> <li><strong>Customer Service</strong></li> <li><strong>Croatian Advanced</strong></li> <li>Galileo</li> <li>Amadeus</li> <li>German Advanced</li> <li>English Advanced</li> <li>Portuguese Advanced</li> </ul>