Customer Service Representative (German Speaking) in Bucuresti

Customer Service Representative Location: Bucharest, Romania Do you have a passion for technology and a desire to help customers get the best out of their electronic devices? We are looking for a dedicated and tech-savvy Customer Service Representative to join a dynamic and innovative organization specializing in smart consumer technology. Key Responsibilities: Engage with customers through phone and email to address technical inquiries and provide troubleshooting assistance. Offer expert advice on hardware, software, operating systems, and general troubleshooting techniques, with a strong focus on smartphone products. Handle escalated technical issues efficiently, ensuring a professional and high-quality resolution. Collaborate closely with internal teams to deliver exceptional customer service and maintain high standards. What We're Looking For: Passion for technology and a keen interest in electronic products, particularly smartphones. Exceptional communication skills, with fluency in German. Strong problem-solving abilities with a customer-centric approach. Prior experience in technical customer service or support is preferred. A college diploma or higher education qualification is required. Why Join Us? This is an excellent opportunity to work with a forward-thinking and fast-growing company that values innovation and customer satisfaction. If you enjoy solving problems, learning about cutting-edge technology, and making a difference for customers, we want to hear from you.