Customer Succes Agent in Bucuresti

Company DescriptionAt METRO, we champion independent businesses through our 30 stores and the LaDoiPași chain. We support local businesses by offering diversified multichannel solutions and developing strong, long-term relationships with retailers and HoReCa customers.We have been building successful careers since 1996, and our Top Employer certification confirms our commitment to constantly improving the experience of our colleagues by creating a safe and stable work environment with opportunities for professional development, including at an international level#METROVIBE reflects the friendly and optimistic working atmosphere! We are always with a smile on our faces, ready to go through any challenge together!We are 4000 #METROCHAMPIONS and we invite you to find out more and join the team!Job DescriptionAct as a support for the digital sales team in improving the quality of DISH database and digital customer's online presenceCustomer Success management: development and support via online trainings of digital customers with professional bundlesPerforms statistical analysis to advise on business decisionsContinualy improve ongoing reporting and analysis processParticipate to meetings with business users in order to understand the business requirments and convert the need into flexible intelligence toolsQualificationsCustomer centricityAbility to work independently and also function as a team playerHands-on altitude, detail orientedExperience in working in Excel, PowerPointOnline presentation skillsExperience working woth would be e benefitAdditional InformationWe're ready to train and reward you:Lunch and holiday are provided by us through meal vouchers and holiday bonus;Your health is a priority for us, that's why you benefit from private medical insurance;Your performance is rewarded with team or individual bonuses;You get extra days off for various occasions;You have access to psychological, financial and legal counselling for you and your family;You get holiday and special occasion bonuses (Christmas, Easter, 1 June);You get a referral bonus for new #METROCHAMPIONS for our team;You get discounts on medical and sports subscriptions;We value stability and reward it with extra vacation days and loyalty bonuses;If you identify with the description, apply and be our new colleague!