Customer Support Lead (Portuguese) in Bucuresti

Your Profile Excellent speaking and writing skills in Portuguese (C level) and English – fluency in speaking and writing correctly and at ease - mandatory Previous work experience in an international tourism environment is a valuable advantage, but not mandatory Good Communication and Customer Service skills, any experience in BPO / Contact centre will be an added advantage Graduate in any discipline / Undergraduate Willingness to search for required information from customers with a strong focus on solving client's requests Proficient in Microsoft Office, Outlook, Social Media Willing to work from the office in a contact center environmen