Deskside technician - Sibiu in Sibiu

Job Details Deskside technician - Sibiu Job Description This role is meant to provide support and maintenance (troubleshooting) within the organization's computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and software to ensure optimal workstation performance.Job responsibilities:Providing 1st & 2nd Level ICT Support (PC, telephony) to all European Stefanini offices;2nd line Install & setup ICT equipment not managed by the Stefanini Service desk (PC, telephony, printers, video conference, preparation of meeting & training rooms);Carrying on routine system administrator maintenance tasks, according to on-job training and procedures established in the ICT department;Installing hardware and software on Stefanini PCs;Maintaining hardware and software inventory;Performing workstation's hardware, software, and periphery devices, maintaining, and repairing to ensure optimal workstation performance;Assisting/coordinating the implementation of OS updates, software upgrades or installs, security patches, clean/remove malware;Creating and maintaining network and domain user accounts and mailboxes;Installing, testing, and maintaining desktops, servers, and other network devices (including patching, upgrades, and configuration adjustments);Troubleshoot network connectivity in a LAN/WAN environment - providing technical support for all network devices, including firewalls, routers, switch infrastructure;Being able to diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime;Working with global teams and local Service Providers to resolve technical issues within the desktop environment and networking. Job Requirements Requirements:Minimum 12 months experience within Stefanini;Detailed knowledge on PC hardware and common software - installation, maintenance and best practices, troubleshooting of Windows OS and applications;Broad IT knowledge in different area's, troubleshooting network connectivity in a LAN/WAN environment - providing technical support for all network devices, including firewalls, routers, switch infrastructure;Self learner with a high attention to detail and a big drive to increase technical skillset;Working with global teams and local Service Providers to resolve technical issues within the desktop environment and networking.Application deadline: October 07th EOBDShould you have any questions, please reach out to Iasmina Bianca Caprariu.The application needs to be accompanied by two documents in PDF format: the direct manager's recommendation and the candidate's updated resume.Without these 2 documents, the application won't be considered valid. General eligibility terms for internal applications: 1. At the application time, the candidate is not involved and has not been involved in the last two months in a Performance Improvement Plan. 2. The candidate must have a minimum experience on his/her current position (excluding the training period, if the case) of 6 months. 3. At the application time, the candidate mustn't have had behavior issues, quality issues or any other type of complaint raised by his/her direct manager in the last two months. 5. The candidate cannot be involved in a personal relationship (relative, husband/wife, girlfriend/boyfriend) with his/her future direct manager and 2nd line manager. 6. The candidate needs to notify his/her direct manager about his/her application intent. As proof of this notification, the candidate's application needs to be accompanied by the direct manager's recommendation. Recommendation options for direct manager: Strongly recommended for this role; Recommended for this role; Partially recommended for this role; Not recommended for this role. The recommendation will be attached by the candidate in the Internal Career Portal. #LI-DNI