EU Service Hub Administrator in Bucharest, Romania in Bucuresti

We have an exciting position that has become available in our Customer Service Team based in Bucharest. We are looking for an individual who is great with numbers, PC , Enquiries, Solicitation of offers, orders, material planning, delivery and payment terms and efficient to collaborate with Spare Parts Warehouse.In your role some of your accountabilities will be to: Check incoming EU Svc Hub spare parts orders for completeness and enter them in the ERP system. In case of missing information (e.g. missing software version, colouring) or other unclear information, clarify this by making enquiries (supervisor, specialist department, customer). Occasional coordination with the customer and internal departments (e.g. CSC) regarding delivery dates. Issue invoices after delivery has been made. Determine the freight charges according to the document. In the case of return deliveries or incorrect deliveries, create credit notes for the corresponding orders. If required, preparation of proforma invoices for customs clearance and/or payment in advance, as well as preparation of packing lists (customer-specific). Recording of material receipts for return deliveries of exchange parts. Visual inspection of the opened returns for signs of use. Create debit note if traces of use are detected, otherwise store. Clarification of differences with the customer. Daily elaboration of OTD status, follow-up of orders, initiate corrective actions for overdue orders after consultation with superiors. Ensure flow of communication between all departments to meet delivery dates (OTD). Clarification of material availability for spare parts orders with logistics. Based on the feedback from logistics, confirm delivery dates to the customer. In case of deviation from the customer’s requested date, initiate measures to comply with the delivery dates in consultation with the supervisor. Present the status of compliance with the delivery dates to the “Daily Management” and, if necessary, discuss and define corrective measures in the team. To be successful in this role you will need to: have an intermediate working knowledge of English (spoken and written)/ German is a plus have a good working knowledge of MS office, specifically excel have previous experience in roles for Customer Service&Contact Center Operations, Logistics,Material Planning have knowledge and experience in working with Enquiries, Solicitation of offers, orders, delivery and payment terms, material planning have a natural technical aptitude to working with IT systems and portals be methodical and structured in organising and managing your own workload as well as demonstrating flexibility to support the team and the wider business WHO WE AREThe world depends on Gilbarco Veeder-Root products to stay moving. We are the worldwide technology leader for retail and commercial fueling operations. We continue to evolve as smart cities, urbanization, electrification of vehicles, and advanced vehicle diagnostics drive the industry forward. Offering the broadest range of innovative, integrated solutions in the industry, Gilbarco Veeder-Root has delivered value, built extraordinary teams, and earned customer trust for more than 150 years. To learn more about us visit: .WHO IS VONTIERVontier is a $3B global industrial technology company focused on smarter transportation and mobility. Our six operating companies—Gilbarco Veeder-Root, Global Traffic Technologies, Teletrac Navman, Matco Tools, Hennessy Industries, and DRB Systems—are united by a powerful purpose: mobilizing the future to create a better world. Our portfolio of trusted brands includes market-leading expertise in mobility technologies, retail and commercial fueling, fleet management, telematics, vehicle diagnostics and repair, and smart cities. Vontier’s pioneering solutions advance safety, security, efficiency, and sustainability worldwide.Energized by our shared purpose and values, we have a strong culture shaped by a deep organization-wide commitment to inclusion, diversity, and equity (ID&E) and environmental, social, and governance (ESG). Eight vibrant global employee resource groups serve as powerful focal points for connection, community, and advocacy, and we actively support community causes through Vontier Cares. We offer flexible remote and in-person, open-space work options.The company in which you have expressed employment interest is a subsidiary or affiliate of Vontier Corporation. The subsidiary or affiliate is referred to as a Vontier Company. Vontier Corporation and all Vontier Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, ancestry, sex (including pregnancy, childbirth and related medical conditions), age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity or expression, and other characteristics protected by law. The “EEO is the Law” poster is available at: Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1-833-399-0822 or e-mail to request accommodation. To help us track our recruitment effort, please indicate in your cover//motivation letter where ( you saw this job posting.


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