Job Description
Our primary focus is to develop the next generation LIMS (Lab Information Management system), Customer portals, e-commerce solutions, ERP/CRM system, Mobile Apps & other B2B platforms for various Eurofins Laboratories and businesses. Young and dynamic, we have a rich culture and we offer fulfilling careers.
Specifically, you will:
Work closely with the Product Owner and Business Analyst in understanding the business goals and objectives and the requirements of the proposed solution.Help the Business Analyst in preparing the as-is and to-be business process maps to allow identification of requirements for the developing the new Ordering application.Analyze and decompose complex requirements;Perform gap analysis and write Functional Specifications based on an in-depth understanding of both business processes and local IT system functionalities.Assist the Business Analyst in documenting information gathered from multiple sources, highlight conflicting functional/non-functional requirements, and documenting the clarifications to enable the preparation of a clear and concise functional specification document.Convert the requirement discussions into functional requirement documents that follow the standard templates, well structured, and use natural language, and easy to understand.Drive the requirement management lifecycle, including the creation, grooming, development, and testing activities, overseeing the delivery of the product as per the requirements;Perform training to the users about processes and the systems involved in supporting such processes;Provide cross-functional support to other departments as required;Cooperate in system testing.Perform other duties as assigned;Provide assistance with troubleshooting / triaging of production issues to help with quicker resolution.Qualifications
Type and duration of previous experience:
At least 8 to 12 years in an IT environment (implementation if possible) preferably in an industrial or process-driven environment and ideally in the laboratory industry.At least 5-7 years as a Business analyst/ Functional analyst / Product owner/Technical Writer in an IT environment.Good business understanding to facilitate discussions from top managers to end-users.Specific skills required:
Technical knowledge:
Strong and proven background in Information Technology.Experience as a Technical Writer/Business Analyst/Functional AnalystExperience in writing Functional Specification DocumentsExperience in creating Business process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.Capacity to conceptualize creative solutions, document and sell solutions to all levels of the organization, including senior management;Ability to solve practical problems, define cause and effect, map dependencies in the processOrganized, detail-oriented, analytical, curious, with demonstrated troubleshooting and investigation skills;Ability to prioritize tasks, multitask with organization and manage time effectively.Strong customer focus and ability to manage (internal or external) client expectations;Contribute to process mapping in a range of functional dependencies, including operations, purchasing, inventory, distribution, equipment, data management, quality systems and facilitiesAbility to work independently with limited oversight, in a complex global environment;Additional Information
We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
