Candidatul ideal
GERMAN LANGUAGE is OBLIGATORY - C1, C2 or Native level
Inbound user calls through Avaya interface and solve the user it technical problem.
Basic administration experience of MS Active Directory users & groups, policies and management concepts
Troubleshoot MS Active Sync
Proven technical skills in Microsoft Windows desktop operating systems and business productivity applications
Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.
To provide technical support; answering support queries remote via phone, ServivceNow and email.
Respond to inquiries from clients and help them resolve any hardware or software problems.
Support of Windows and MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint
To escalate more complex service issues to the relevant next level IT personnel.
Remote support for Setup of Desktop IP Phones
Setups of iPad, iPhone and Android devices
Infosys Office is in Targu Mures
Work can be done from home during pandemics
Descrierea jobului
Our Offer
- Competitive salary (between 4500 Ron and 6500 Ron Net, depends on experience and skills)
- Meal vouchers 20 Lei/day,
- Private Health Insurance,
- Phone,
- Laptop,
- Courses, trainings, paid certifications,
- Company events, Occasion gifts.
- Open minded, dynamic and international company culture in a global innovative IT company
- Pleasant working environment with friendly colleagues in a modern office
