Global Cash Application Executive in Târgu Mureş

Who are WebBeds? WebBeds is the fastest growing and most significant accommodation supplier to the travel industry. We are a global company offering ground services (hotels, transfers, tours, activities) to travel professionals. Our products help our partners and customers to create amazing Travel experiences.Our Products range from a Retail Online platform, Integration Connectivity hub and distribution APIs to name but a few and our systems are 100% cloud hosted processing up to 5.0bn search requests daily. We deliver amazing outcomes using leading edge technology through innovative and creative thinking.WebBeds is a subsidiary of Web Travel Group (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. What makes us stand out? We are a wholesale global travel organization We have 1500+ people speaking 50+ languages in 120+ cites across 50+ countries  We partner with over 430,000 properties in more than 15,000 destinations  We work with more than 44,000 travel companies in 139 source markets  We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking In this role you will : To assist and support the Team Leader of the cash allocation function in WebBeds Shared Services Centre. To administer timely and accurate processing of customer receipts/remittances and resolution of allocation queries in accordance with SLA’s with the European and rest of the world businesses including internal departments.  Key responsibilities  •         Upload customer receipts from SAP into customer accounts accurately and in a timely manner •         Ensure remittance details are received in line with payments; proactively follow up with customers and/or Accounts Receivable where missing •         Monitor and manage pending receipts to ensure timely allocation •         Handle ticketing queues (Zendesk / transitioning to Freshdesk), including distribution and resolution of queries •         Escalate complex allocation, reconciliation, or customer issues to the Global Cash Application Manager where required Additional responsibilities: •         Upload customer receipts for all overseas bank accounts using the Global Cash Application Power App •         Log and manage customer queries, liaising with customers and internal departments to resolve issues prior to the next billing cycle •         Monitor assigned key accounts (e.g., top 50) and ensure allocations are completed promptly and accurately •         Perform reconciliation of customer accounts and support prioritization as directed by senior management or credit control •         Investigate and resolve allocation mismatches in a timely manner •         Allocate and monitor payments/refunds to minimise outstanding balances on account (weekly review) •         Monitor booking imports and perform corrections where required •         Process imports and manual postings into the financial system •         Support efforts to minimise unknown cash receipts through timely investigation and allocation •         Assist with ERP-related support and testing activities •         Perform intercompany allocations and resolve related issues •         Post transactions to intercompany accounts where applicable •         Prepare and submit required reports in line with deadlines •         Support KPI reporting by maintaining accurate and timely data inputs •         Build effective working relationships with Accounts Receivable, customers, and sales teams •         Work within team priorities and workload allocation set by the Global Cash Application Manager •         Take on additional tasks and project work as requested by senior management The skills we would love to see in your suitcase! •      Team working Skills with a “can do” approach •      Advanced or intermediate Excel skills •      Ability to prioritize workload to meet deadlines •      High level of inputting accuracy •      Strong relationship building and communication skills •      Basic knowledge of principles and practices of the credit control team •      Excellent written and spoken English and computer literate •      Multi-Currency experience •      Financial administrative background •      Working before with different booking/accounting platform Why choose us as your next destination? We are super proud of our dedicated team of friendly, energetic & passionate professionals. Our people are key to the success of our business & everybody at WebBeds has their own unique role to play as we continue to drive the company forward. Over 50 different languages are spoken by our workforce, but whether working from offices in Dubai or London or out in the field in Johannesburg or Buenos Aires, we all share the common goal to take pride in what we do & to deliver our partners with unbeatable service & support. International highly skilled group of experts from all around the globe