At Conectys, we are committed to building organizations where people grow, contribute, and thrive. As our new Head of Organizational Development Function, you will play a strategic role in shaping the frameworks, capabilities, and initiatives that drive organizational effectiveness across all levels.
You will coordinate the design and end-to-end implementation of OD solutions that directly support our business strategy, ensuring our people, processes, and culture are ready for the future. This is a role for a seasoned OD/HR leader with strong cross-functional exposure, excellent stakeholder management skills, and the ability to communicate effortlessly from ExCo to team managers and frontline teams.
At Conectys, we’re not your typical BPO—we’re rewriting the playbook. Our blend of next-gen AI, CX management, content moderation, and data annotation powers some of the hottest industries on the planet: Social Media, Streaming, Technology, Retail & eCommerce, Gaming, Autonomous Cars, Healthcare, and more.
WHAT YOU WILL DO:
Strategic & Organizational Development Leadership
- Implement, monitor, and continuously improve the company strategy within all Organizational Development areas.
- Lead the creation and execution of OD strategies, annual plans, budgets, and 4Ps to achieve departmental and business goals.
- Ensure qualified, timely OD delivery capabilities through strong planning, prioritization, and resource management.
Business Case & Governance
- Build, validate, and present business cases for OD initiatives, optimizing budgets and FTE allocations.
- Contribute to the design and implementation of OD policies, programs, and action plans across the organization.
Stakeholder Partnership
- Partner closely with cross-functional leaders, HRBPs, and department heads to assess needs, shape interventions, and ensure impact.
People, Culture & Capability Development
- Drive initiatives in Talent Management, Performance Management, Competency Modelling, Culture, and Employee Engagement.
- Oversee L&D methodologies
- Support HR initiatives across TA, HR Operations, EB identity, and employee lifecycle projects.
WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE:
Experience & Education
- Bachelor’s Degree (mandatory).
- Minimum 5 years’ experience in HR (HRBP, TA, Performance, Talent Management, OD, or similar).
- Exposure to working with multiple departments and/or different industries.
- Experience coordinating people, projects, and HR transformation initiatives.
- Certification in Talent Assessment – a strong advantage.
Competencies & Skills
- Communication Excellence: advanced communication, feedback, presentation.
- People Skills: motivation, influence, change management.
- Technical & HR Skills: TA, OD methodologies, HR Ops basics.
- Productivity & Management: GTD, stakeholder management, project management.
- Business Acumen: Comp&Ben, BPO industry, financial awareness, business cases.
- Digital Skills: MS Office, MO365, general PC skills.
- Languages: Advanced English
WHY CONECTYS?
- A role with high strategic visibility and influence across the business.
- A modern, people-centric organization with a culture of continuous improvement.
- Opportunities to shape OD frameworks end-to-end and leave a tangible organizational impact.
- Collaborative environment, cross-departmental exposure, and global stakeholder interactions.
