monitoring of the customer’s infrastructure (advanced) service issues (advanced) analyst (advanced) Recruitment process for this position and onboarding trainings are conducted online. What do you need to start?Good verbal and written French language Technical background / awareness Customer-focused attitude Good interpersonal and communication skills Willingness to learn and develop What duties will help you grow?We’re currently looking for a French speaking Analyst to join our team. The selected candidate will join a team of 12 analysts providing 24/7 monitoring of the customer’s infrastructure. He/she will contribute to the early identification of service issues and provide the resolution whenever possible (based on documented procedures) or reach out to the level 2 team if required. What have we prepared for you?Space where you can develop yourself: • Development programs, external courses, education & certificates co-funding, NEXT platform with free access to Pluralsight, TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care. • You will have a possibility to join various technical communities. Our legendary atmosphere: • We don't have a rigid dress code, but what we do have are awesome communities (e. g OUTfront, Women@Capgemini, Foreigners Community) and world– changing initiatives like Grant Program. We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other! A lot of benefits: • Possibility to work in terms of Flexible Work Policy, which include work in a hybrid model, flexible working hours, equipment package and more. • Private medical care which can be extended by a package of dental services purchased on preferential terms. • Private life insurance which can be extended by oncology package purchased on preferential terms. • Referral bonuses for recommending your friends to Capgemini. • Access to Inspiro Audiobooks & Nais (cinema tickets, Multisport and more). • Offices in great locations, car leasing program, carpooling options and bicycle parking Who are we?Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of the teams is Data Services - part of business unit called Cloud Infrastructure Services. Do you want to get to know us better? Watch a video: https://www.youtube.com/watch?v=L49dIpnS3lEDo you have any additional questions about our job offers? Check our Instagram (@capgeminipl) or visit our Facebook profile (Capgemini Polska).
Infrastructure Monitoring Analyst with French in Constanţa
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