team recognized for leadership, innovation and diversityThe Inside Sales Rep I is in charge of setting up and selling maintenance contract renewals forHoneywell Productivity Solutions & Service products based on the assignedarea and accounts. Responsible for direct revenue generation through contractrenewal sales and contract sale leads. Responsible for daily support ofcustomer accounts, including on-going communication within, but not limited to,the assigned account portfolio. Accountable for the company’s service processimage in the eyes of the customer, by providing the highest level ofsatisfaction, professionalism and involvement when engaging in their requests,concerns and issues. Thisis a hybrid role, 3 + 2 days model.Key responsibilities:Preparing the renewal quotations (offers) and sending them to the designated customer contacts, 90 days prior to the ongoing contract expiration date.Preparing and sending the renewal quotes is done using company channels and tools and it involves following the standardized procedures (checking the product availability moving forward, by verifying the product lifecycle; checking the product coverage availability, by cross referencing previous contract coverage and adjusting the renewal offering accordingly by taking into consideration the product lifecycle data; updating the pricing based on the latest company price book; adjusting the renewal’s timeframe accordingly, based on the above mentioned; checking and providing standard discounts, where applicable; issuing and sending the renewal quotes via the provided software solution or email, upon customer request).Provide renewal quote revisions upon customer request, when in compliance with company policies and terms and conditions.Constantly engaging the customer and following up on the renewal progress, 60 days prior to the expiration date. Reviewing and verifying Purchase Orders received from the customer and the Billing Department, in order to match with the renewal quotes prior to contract activation and invoicing. This requires checking the service coverage, timeframes, pricing, account payment terms and signatures.Key requirements:Bachelor’s degree or equivalentInsideSales or equivalent background English - AdvancedRelevant experience in a similar position of customer support & sales and data input (preferably Salesforce, SAP / CRM experience)ExcellentInterpersonal and communication SkillsOur offer:Competitive Salary regularly increased based on your performance;Market-leading Sales performance incentive rewarding your individual achievements;Enjoy 25 vacation days per year, plus extra days off for life's special eventsWe provide meal vouchers;Flexible benefits basket with monthly budget allocated (top up medical insurance, life insurance, pension, vacation/ cultural/ fuel vouchers);Medical Insurance Plan paid by the company;Christmas and Easter bonuses;Recognition & referral bonus programs;Comprehensive induction, ongoing training and development to set you up for success;In-house and external learning platforms (Udemy) to continue to expand your skills;Work experience opportunities to help you grow your career with us;Global employee networks to help you connect and grow;Employee Assistance Program - Free and confidential service to help with any difficulties regarding work, life and personal or family matters;In case of unfortunate events, we support you by offering you free days and financial support (handled on a case by case basis) or Family financial aids;Access Integrity line - Any workplace issues or violations that need to be raised in good faith, can be communicated in a safe, private and confidential environment;Your family is growing while working at Honeywell? We congratulate you by offering special bonuses;Frequent Employee Engagement activities fostering an inclusive and diverse work environment;3 + 2 hybrid work arrangement to support your work-life balance;Flexible working hours;Fresh fruit days in the office.
Inside Sales Representative I (15:00 - 23:30 / 15:30 - 00:00) in Bucuresti
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