Job Description Dealing with Sugar CRM creating leads (Base data) creating accounts (customer related data) creating contacts (special contacts within clients outside of main contact) updating activities with MOM information create reminders and follow-up tasks Dealing with Navision where necessary Manage Jira tickets new requests customer problems to be reported etc. Dealing with xls client lists (research information) Other systems and SW applications, which might apply Cold Calls Customer communication with Eurowag customer ( e-mail communication, telephone communication) Preparing proposals-drafts for sales people (templates) and other sales related material Checking or filling CDF forms and processing them with internal departments until customer is activated Other administrative support (preparing contracts, declarations and all other necessary documents) Pricelists Interacting with HQ CC staff on resolution of incidents/questions Dealing with external (authorities, partners, clients) and internal entities/stakeholdersOrganizing internal company meetings (sales meetings, etc.) and client events Keeping the minutes of the meetings and following the deadlines as well as the fulfillment of the tasks Translations from/to EN, DE, IT Qualifications Fluent knowledge of Italian and English Communicative knowledge of English language it’s a must. PC User knowledge (MS Office) Experience with communication with the customers Customer service experience highly preferred Ability to learn about various products, and display and share this knowledge in a confident manner. Have a understanding of business relationships and how to develop healthy client relations Sales Goals, Have a willingness to follow though to see that every customer receives their product and its satisfied with the outcome. Additional Information EW is diverse, disruptive and still evolving; we choose newcomers, not only by skill but also by whether they can be real colleagues through shared values. What's more, you will have an opportunity to influence the direction of our company through your ideas. We are as big as a corporation but maintain a start-up mentality with benefits that include; Flexible working hours with regular home office option. 5 weeks of holiday plus 3 health days per year. Flexible benefits scheme from Cafeteria where you choose your preferred products/services: meal voucher card, pension contribution, Multisport, leisure, and culture activities. Referral Rewards through our 'Go Far' scheme. Paid leave for volunteering towards a good cause or charity of your choice. Opportunity to use the Products our customers love. Eurowag Group is committed to fostering a diverse and inclusive workplace where all employees, regardless of gender or cultural background, are valued and supported. Our inclusive recruitment practices ensure a level playing field, eliminating bias and opening doors for everyone.
Inside Sales Representative with Italian in Bucuresti
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