Interchange Technician in Ploieşti

Your Career Begins at Timken If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion. Purpose and Scope The Interchange Technician is responsible for providing first level of product support for global cross-reference enquiries and local technical enquiries (Europe and META). He provides assistance for internal customers to unload CS, Sales and Engineering teams from interchange information and technical enquiries. Located in Romania and reporting to the Service & Application Engineering Manager, key duties will include: • Reviews interchange requests (bearings and housings) and identifies suitable Timken solutions using available tools; • Supports on related products from Timken portfolio and acquired brands; • Identifies internal substitutions (ex. Torrington) and checks for active solutions; • Searches for products and technical information based on the provided information and using available tools and technical documentation; • Investigate the assigned jobs in order to increase the technical knowledge, supervised by more experienced colleagues; • Provides CircleBack (newly discovered cross-references) to increase functionality of the Interchange DataBase; • Supports on corporate projects involving part inter-changeability; • Uses properly available tools; • Follows implemented process flows and procedural guidelines; • Follows new product implementation at Timken and competition, investigates P/N modifications; Candidates for this position should meet the following criteria: High school degree – mechanics or informatics; Knowledge of technical drawings, familiar with technical manuals, catalogs and product coding; Good understanding of systems and good PC skills. MS Excel operations: processing, manipulation, administration of data (knowledge of SAP is an advantage); Good English skills (intermediate level); Planning and organising skills, detail-oriented, good analytical skills; High communication skills and team player attitude; Display of customer service ability: able to maintain commitments and comfortable working in a fast-paced environment. Your Career Begins at Timken If you're ready for a challenging career that provides you with the ability to advance personally and professionally, look to Timken. Our associates make the world more productive by improving the efficiency and reliability of the machinery that keeps industry in motion.