IT - Application Support Specialist in Bucuresti

Company DescriptionAt METRO, we champion independent businesses through our 30 stores and the LaDoiPași chain. We support local businesses by offering diversified multichannel solutions and developing strong, long-term relationships with retailers and HoReCa customers.We have been building successful careers since 1996, and our Top Employer certification confirms our commitment to constantly improving the experience of our colleagues by creating a safe and stable work environment with opportunities for professional development, including at an international level#METROVIBE reflects the friendly and optimistic working atmosphere! We are always with a smile on our faces, ready to go through any challenge together!We are 4000 #METROCHAMPIONS and we invite you to find out more and join the team!Job DescriptionYour responsibilities:Create and monitor change request/ business requests for local and corporate applications;Provide support and ensure user acceptance tests for ERP / checkout systems;Identify and solve the technical or functional errors (incl. by addressing them to service providers);Create a full suite of requirements, business, technical and non-functional together with all stakeholders;Ensure Business – IT alignment across projects.QualificationsYour profile:Degree in Computer Science or comparable qualification;At least 2+ years of overall experience with IT infrastructure/IT solutions/IT support;Good knowledge of relational databases and SQL – PL/SQL;Experience in supporting ERP applications;Ability to understand business processes and connect them to IT Systems logic;Ability to understand and prioritize the needs of the customer;Ability to communicate and collaborate efficiently;Proficiency in English;High interest in continuous learning and development (new tools, technologies, methodologies);Ability to create proof of concepts together with the clients;Self-motivation to achieve consistently high quality results;Very good analytical skills and open to ideas and new challenges;Additional InformationWe're ready to train and reward you as a #METROCHAMPION:Lunch and holiday are provided by us through meal vouchers and holiday bonus;Your health is a priority for us, that's why you benefit from private medical insurance;Your performance is rewarded with team or individual bonuses;You get extra days off for various occasions;You have access to psychological, financial and legal counselling for you and your family;You get holiday and special occasion bonuses (Christmas, Easter, 1st of June);You get a referral bonus for new #METROCHAMPIONS for our team;You get discounts on medical and sports subscriptions;We value stability and reward it with extra vacation days and loyalty bonuses.