Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators); First point of escalation for branches and/or carriers; Notifies third parties about data inconsistencies and ensures follow up until problem liquidation; Maintenance of various data aspects inserted in Schenker systems – invoices, vouchers, IIH-GP tasks, etc.; Update Schenker systems with relevant data provided by carriers or DE Branches; Solve in time all the special tasks allocated by direct manager; Ensures specific data maintenance in accordance with last version of SOPs.Bachelor’s degree required; Minimum one-year logistics background and experience in a similar role. Evidence of a previous customer-oriented role is a plus; Ability to manage high workloads by prioritizing Time-management skills; High level of attention to details and accuracy correlated with good understanding of numbers; Ability to work effectively in a customer driven environment, both individually and as a team player;High level of attention to details and accuracy Self-motivated, enthusiastic, meticulous and result-oriented;High level of proactivity and flexibility;Experienced in MS Office (Excel, Word, Outlook etc.). SharePoint basic knowledge; Efficient communication skills, both written and verbal; Fluent spoken and written English (academic qualification preferred); Responsible for adequate stakeholder management;Rigorous and transparent working style that ensures efficient task completion.
Ocean Invoicing Desk Junior Associate in Bucuresti
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