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Ocean Operations Agent in Bucuresti

Job Description

  • Prepare and process ocean shipments
  • Route and monitor ocean shipments
  • Ensure accurate and timely data entry into our operating system.
  • Use workflows on daily basis to manage ocean shipments
  • Ensure accurate and timely client and vendor billing.
  • Interact with our customers, arranging their international shipments, meeting customer service standards.
  • Contribute to maintain strong relationships with vendors (Shipping lines, trucking companies, and others).
  • Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS), Audit requirements, external government regulations or customer’s policies / requirements.
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

    • Qualifications

  • Have good results in individually assigned tasks, but also in team work
  • To be oriented towards customer satisfaction
  • Be flexible and easily adapt to the changing priorities
  • Have initiative and the ability to develop solutions
  • Have the ability to work under industry specific pressure
  • To respect the agreed deadlines for certain activities
  • Carry out high-level professional communication
  • Be fluent in both Romanian & English (written and verbal)
  • Previous experience in logistics industry is a plus

    • Contact

    Datele de contact vor fi vizibile dupa ce veti aplica!

    Locuri de munca similare

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