Open Order Management Responsible in Bucuresti

Job SummarySetting Science in MotionAvantor, a Fortune 500 organisation, has long been the leading global, independent provider of product and service solutions to laboratory and production customers, enabling science for customers in the pharmaceutical, biotechnology, industrial, education, government, and healthcare industries. We’re growing, and we’re not done yet. Are you ready to grow with us?We currently have an exciting opportunity for an Open Order Responsible with French to join us. You will take responsibility for supporting our customers, and we are offering this role on a Full Time permanent basisPut simply, work order management is the process of managing work requests and processing work orders. Sounds pretty simple, right?We want to take care of you and help you to support our customers. If you have advanced French and your top 3 skills are:•Processing work requests•Identifying capacity within your team•Prioritizing work orders Let’s connect and talk, you just need to apply. Please use an English resume.You will work Monday to Friday, 09:00 to 17:00 , this can be flexible. You will be on a hybrid working arrangement, working flexibly between the home and office.Site Address: Timpuri NoiWhat you’ll do on a typical day:Make sure all customer orders are in a constant flowIdentify the issue / root cause for the issueCheck orders on different criteriaMake changes on orders in SAPCommunicate with logistic and procurement department to solve any not flowing ordersCommunicate with local countries for various topics which need to be communicated to customersEnter information in SAP for various ordersReview /Analysis of Open Order ReportCommunication of relevant lines to responsible teamsReview and analysis of Customer Service lines What you’ll need to be successful at Avantor:Bachelor Degree and 3+ years in a fast paced, customer focused environment Language skills (refer CEFR): French C1, English B2Good excel skills Interested in data/data crunchingHighly customer focused as well as proactive and team focusedOutstanding interpersonal skills with the ability to comfortably interact with internal and external stakeholders and various client types (e.g. technical, end user, and economic buyers)Eager to learn and consistently improve their knowledgeOpen to other's ideasCustomer focused and motivated to deliver value in every interaction.What we can offer you:Meal Tickets.24+ days of Holiday (based on length of service).Celebrate you Birthday with a day off – in your month birthdateFlexible Benefit platform.Private Medical Subscription.Employee Assistance ProgramFlexible working schedule and remote working option.Fully committed management in solving situationsOpportunity to work in a dynamic environmentCareer opportunities based on performance and potential.International environment where you can learn from multiple cultures working in the same office..We will use the personal information that you have submitted to us in order to consider your application for the relevant role. Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.3rd party non-solicitation policyBy submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation


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