Product Support Engineer in Bucuresti

Posting Details Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purposeCould that be you? Your Mission Your mission: as a Product Support Engineer, you will be in charge of the overall product support for discrepancies/bugs/ enhancements/customer education for our Robotic Process Automation software through standard channels email and ticketing tools. What you'll do at UiPathEscalation point of contact for UiPath software support in pre-sales and post- sales stagesHelp Top customers with the technical ticketsFeedback to the product teamEscalation of bugs to development and Product What you'll bring to the team2-3 years of technical experience (Development; Technical Support)Knowledge of docker, kubernetes, Redis, citrix, Linux is an advantageNetwork protocols and network administration knowledge, network securityVirtualization experience using Hyper-V, VMWare, Citrix XenApp/Xen-DesktopAbility to work in a cloud-based or hosting environment (Microsoft Azure Cloud,AWS,Google etc is a plus)Knowledge of Microsoft Active Directory and SQL ServerExperience in writing PowerShell scripts is a plusExperience in creating Server Cluster Architectures (Failover Clusters, High Availability systems) is a plusVery good communication and customer presentation SkillsFluent written and spoken English#LI-CS1 Maybe you don’t tick all the boxes above— but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learnedWe value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy