Professional, IT Infrastructure Technology, IT Operations in Dej

Working at Freudenberg: We will wow your world!

Responsibilities:

Responsible for building and running IT services

Analyzing IT system incidents and problems, inefficiencies and weaknesses.

Training staff to use the new IT system

Business partnering for key users & process teams

Contribution to incident management and problem management

Process management and governance for IT Service Operation

Management of incidents, problems, access, events and request fulfillment

Account for and streamline of operational services across business processes by driving continuous improvement (integration)

Monitor external partners on operational level

Responsible for crisis coping

Service Level Fulfillment (operate by design)

Contribute to establish a high-performance IT organization

Qualifications:

University degree in IT or equivalent combination of education and experience

> 2 years, Business knowledge: Main characteristics of Vibracoustic's business models

Functional knowledge:

Business process knowledge:

Advanced level of English. Skills in an additional major language are welcome

Leadership:

Problem solving:

Communication skills:

Interpersonal skills:

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