Remote CS roles with DUTCH/SWEDISH/GERMAN in Romania in Bucuresti

Description • Acting as a first point of contact for customer service via email and phone.• Registering verbal or written requests received from end users and / or claims as per theprocedures and agreed deadlines.• Answering technical questions related to medical equipment.• Completing the requests regarding the products replacements as per the client's needs.• Processing specific reports regarding the day-to-day activity.• Actively participating in process improvement initiatives. Requirements • Fluent Dutch/Swedish/ German and Conversational level of English Language• University degree• At least 6-12 months’ work experience – basic customer service will be acceptable• Attention to details• Ability to solve urgent matters and work under pressure• Previous experience in a call center/transaction or customer service process would be an advantage Offer • Christmas bonus• Medical subscription• Life insurance• Annual merit salary increase based on performance,• Monthly budget for FlexibleOur clients are highly-reputed companies with constant growth in the international market and we are pleased to find good employees for them. Thus, you should not hesitate to contact us regarding any kind of queries you have, related to jobs and career advice.Note: Applying to this job advertisement would be considered as GDPR consent given to DK Global Recruitment. We may share your profile details directly with hiring company for initial screening of your profile suitability and duplicate check.