Remote Slovenian-Speaking Customer Care Specialist (Consumer Electronics) in Bucuresti

Starting Date: January 20, 2025 Work Model: Fully Remote (Romania-based with potential to work temporarily from Slovenia after 6 months) We are seeking Slovenian speakers for the role of Customer Support Representative to join a dynamic and growing project in Romania. You will play a key role in delivering excellent customer service by assisting customers with inquiries, troubleshooting issues, and ensuring a smooth customer experience. Key Responsibilities: - Provide top-tier customer support to clients via phone, email, and chat in Slovenian. - Address and resolve customer inquiries regarding products, services, and troubleshooting processes. - Accurately document all customer interactions and maintain updated records.- Collaborate with internal teams to escalate complex issues for timely resolution. - Maintain a high level of professionalism and customer satisfaction. Requirements: - Fluency in Slovenian (C1 level or above). - Good knowledge of English (B2 level) for internal communication and training. - Previous experience in customer service or a related field is an advantage. - Strong communication and active listening skills. - Ability to work independently in a remote environment. - Residency in Romania (required for work-from-home setup). If you are ready to take the next step in your career and thrive in a remote, customer-oriented role, apply today!