Renewal Sales Success Representative in Bucuresti

REPONSIBILITIES: Act as a point of contact for SaaS Renewal processes and queries. Support the Sales Representative with approvals Follow up with approvers when RFI are raised. Prepare non-standard templates for indirect deals. Keep our internal tracking systems updated with real time renewal updates Ensure all the relevant documents are provided to support the release of Renewals ordering documents for customers. Work across various departments to resolve problems, ensure timely renewals and high levels of customer satisfaction. Interact with the cash collection team, rev recognition and other internal teamand handling of queries. Understand order to cash processes and product pricings. ACCOUNTABILITIES / SKILLS / QUALIFICATIONS: Ability to collaborate and communicate with different stakeholders High levels of energy, passion, creativity and enthusiasm. Excellent communication and operational skills. 2+years of experience in admin, quoting, or sales support functions. An understanding of our Applications product portfolio and SaaS offerings. Ability to manage multiple priorities and competing demands. Ability to work within a highly competitive, time pressure and complex environment. Intermediate / advanced Excel skills and CRM systems (. Fusion & Sales intelligence) Bachelor’s degree in Finance or IT related discipline Fluency in English and any of the languages such French, Spanish, Italian, and Arabic etc. is an advantage. Serve as a liaison with other divisions such as Finance, Contracts, HR, Legal, Shared Services, Accounts Receivable, Purchasing, and Risk Management in an effort to ensure accurate and timely transaction processing. Collect, input, verify, correct, and analyze data to measure key performance indicator actual versus business objectives. Provide updates to management regarding budget to actual, informing them of deviations and opportunities. Provide management with economic impact and compliance issues surrounding key business decisions and/or deals. Communicate Oracle Business Practices to the organization and monitor process and approvals for full compliance. Drive implementation of new processes and procedures.


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