Our client, a global leader in cybersecurity and risk management, is seeking a Resident Engineer to join their Bucharest team. This is a full-time, hands-on technical role embedded within the customer’s environment. You’ll collaborate closely with client teams to plan, deploy, and operationalize the platform — ensuring optimal performance, continuous improvement, and maximum value delivery.
Tasks
- Manage end-to-end platform deployment, configuration, and maintenance.
- Ensure system uptime through regular health checks and proactive monitoring.
- Collaborate with internal teams (Customer Success, Technical Account Management, Sales) to refine requirements and implement best practices.
- Provide technical expertise and troubleshooting for complex issues within customer networks.
- Build trusted relationships with key stakeholders and technical users.
- Analyze logs and events to produce actionable insights and threat analysis reports.
- Develop and maintain platform documentation, policies, and dashboards.
- Train customer teams on platform usage and new feature adoption.
Requirements
- 5+ years of experience as a Resident Engineer, Professional Services Engineer, Consultant, or similar role.
- Strong hands-on experience in networking (LAN/WAN, routing, switching, network security) and Linux administration.
- Experience in cybersecurity (Endpoint, SOAR, SIEM) and API-based security integration.
- Proven ability to troubleshoot, debug, and optimize complex systems.
- Excellent communication skills and stakeholder management ability.
- Bachelor’s degree in IT, Computer Science, or a related field; relevant certifications (CISSP, Security+, CEH) are a plus.
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