Rooms Coordinator in Suceava

Key Responsibilities of the Rooms Coordinator:-Supports the smooth running of the front office department, where all aspects of the guest journey and experience are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution-Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner-Coordinates all internal processes between Front Office, Housekeeping, Accounting, Meeting&Events and Food&Beverage-Commissions and Pay Master handling as well as Block handling-Room blocking -Out Of Service/Out Of Order rooms handling-Review Pro handling guest complains / bookings and other OTAs-Redemptions/ loyalty points handling and monthly tasks-Departure check-Quality Meeting preparation and involvement in quality management aspects-Administrative task in Front Office Management Requirements of the Rooms Coordinator:-Experience in front office beneficial but not essential-Hands-on approach with a can-do work style-Commitment to delivering exceptional guest service with a passion for the hospitality industry-Ability to find creative solutions taking ownership for duties and tasks assigned-Personal integrity, with the ability to work in an environment that demands excellence-Experience of working with IT systems on various platforms-Strong communication skills You will be part of a 635 rooms complex containing two brands and 7 F&B outlets offering the best SPA and fitness experiences in Bucharest, with expansion of the room inventory in the next two years to be the biggest Hotel in Bucharest, operating 885 rooms. You would like to get the chance to prove yourself to be ready for the next career step in hospitality, than the Radisson Blu Bucharest & Park Inn by Radisson Bucharest is your stage.


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