Job Title: Junior Customer Support – Russian Speaking
Location: Bucharest, Romania (Onsite)
Start Date: ASAP
About the Role:
We are looking for a motivated Junior Customer Support representative fluent in Russian to join our team in Bucharest. This is an excellent opportunity for candidates who are eager to start a career in customer support and deliver outstanding service to our clients.
Key Responsibilities:
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Respond to customer inquiries via phone, email, and chat in Russian, providing accurate information and support.
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Assist customers with questions about products, services, and accounts.
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Resolve customer issues promptly and escalate complex cases when necessary.
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Maintain accurate records of customer interactions in the CRM system.
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Collaborate with team members to meet performance targets and ensure high-quality service.
Requirements:
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Fluency in Russian (both written and spoken) is mandatory.
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Basic proficiency in English is a plus.
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Strong communication and interpersonal skills.
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Ability to work under pressure in a fast-paced environment.
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Eagerness to learn and grow within a customer support role.
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Availability to work onsite in Bucharest in a 24/7 schedule, 8 hours per day, 5 days per week.
What We Offer:
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Onsite role in a supportive and collaborative work environment.
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Opportunity to develop your career in customer support.
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Competitive salary and benefits.
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Immediate start – join the team ASAP.
