Sales Field Expert, Retail Constanta in Constanţa

DescriptionRole purpose: Provide on job trainings, coaching and guidance throughout entire sales process in order to increase agents and store performance for both quantitative and qualitative KPIs (addressing both direct and indirect stores).Key responsibilities: • Provides support, coaching and on-the-job training to new employees in retail stores. Is responsible for monitoring the performance and providing the relevant feedback during the induction period• Conducts in–shop training sessions, meetings and on- the- job trainings in order to achieve better performance • Performs regular visits to designated shops for face2face discussions & feedback sessions with agents and manager • Acts as “the voice” of the commercial team in the field when launching new products & propositions (promoting the new products & propositions and ensuring all the agents are ready to sell it). • Gather relevant feedback from the field regarding sales operational flows and commercial promotions and address it with relevant stakeholders • Offers constant feedback to Functional Trainers on training content and delivery• Works together with Functional Trainers to develop new trainings based on the feedback from the field • Monitors the performance (both quantitative and qualitative) of all roles in the shop• Is in constant communication and cooperation with Regional Directors, in order to set up the relevant action plans for the shops. He/she also gives feedback to the shop managers and other hierarchical levels and along with them, agree on the future action plans of the team• Participates in sales force recruitment when neededCore competencies, knowledge and experience • People oriented with the ability to coach individuals• Adaptable, able to work under pressure• Passionate, motivation driven• Proactive, fast learner, out of the box thinker• Good communication skills • Negotiations & influencing skillsMust have technical / professional qualifications: • 2 years experience in sales in mobile communications• Good knowledge of English• Presentation skills• Tech savvy• Knowledge of Microsoft Office (Word, Excel, Power Point)The Sales Field Expert, Retail will be in charge with the following cities: Calarasi, Constanta, Dambovita, Giurgiu, Ialomita, Prahova, Teleorman