SAP Basis (Customer Engagement) in Bucuresti

Customer Engagement (advanced) SAP BASIS (master) Role Requirements Engineering graduate with minimum 4+ years of work experience in customer facing role (consulting, IT services etc.) Excellent customer focus / Networking / Relationship Building /Results-driven / Self-organized / Decision making Strong knowledge of IT Service Management, SAP Basis and SAP Application Hands on experience with SAP Basis activities, SAP release upgrades and infrastructure updates for cloud customers  Knowledge of Project Management Fundamentals, ITIL, Lean Fundamentals are plus Cloud architecture and IT technical infrastructure know-how Technical and application expertise for different cloud solutions (min. HEC & S/4HANA) Understanding of escalation handling and procedures Experience in working with cross-cultural and cross-functional teams or individuals Proficiency in English (Written and verbal), Mandatory German and French .