Senior Machine Learning Engineer (NLP) in Constanţa

Python (advanced) PyTorch (advanced) NLP (advanced) Salary: PLN 22 000 - 30 000 net (B2B) | PLN 18 000 - 25 000 gross (UoP) Location: remote work (with access to coworking spaces in your city) We are a fast-growing tech company created by experienced international talents. Our product is a top-rated online platform for small and medium businesses to grow sales through outstanding customer service. Our goal is to create a frictionless customer experience for individual users and, at the same time, help entrepreneurs worldwide grow their businesses by giving them access to a top-notch AI-driven tool. Working at Tidio means impacting thousands of companies and millions of their users. But our clients are not the only ones who can grow with us. By joining Tidio, you can grow, too! A few facts about us: Our product is in the world's top 5 most popular live chat solutions, and our goal is to become no. 1. We were voted #10 on G2’s Top Customer Service Products for 2023.The new Tidio AI feature answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution! Every month, our widget is viewed by 510 million unique users, which is 6.2% of the global population. This means 27 million queries to our API daily and over 550k WebSocket connections in the peak time.Currently, we hire over 180 fantastic people and over 60 in the Engineering and Infrastructure teams. The plan is to grow the team even bigger soon.In March 2022 we secured $25 mln in a Series B Investment round (read TechCrunch’s article to learn more) Would you like to see what working with us looks like? Check out our #GrowWithTidio video Want to know more about our ML Team? At Tidio, we believe that AI will transform how businesses engage with their customers. As a leading provider of conversational chatbot solutions, we are at the forefront of this revolution. That's why we are looking for an exceptionally talented Senior Machine Learning Engineer to join our small but mighty Machine Learning team. By joining the ML team as a Senior Machine Learning Engineer, you will become a crucial member of our 4-person team and help us push the boundaries of conversational AI. You will work closely with our talented engineers and product leaders to ideate, build, and refine industry-leading NLP models and algorithms that power our platform. This is a unique opportunity to turn your passion for machine learning into world-class products that deliver real value to the customers. You will provide state-of-the-art conversational AI products on a global level, reaching millions of consumers. As a Senior Machine Learning Engineer, you will: Be a part of a small team whose goal is to build tools on top of text data, to help in the automatic analysis of our client's problems.Own and drive the full machine learning lifecycle from data preprocessing to model deployment, overcoming challenges in data pipelines, experimentation, and transitioning research into robust production-level systems.Design, build, and refine machine learning models, particularly in NLP, to improve our chatbot's conversational abilities and language understanding.Keep up-to-date with the latest research and techniques in deep learning and NLP.Optimize infrastructure for machine learning production systems.Monitor and analyze model performance in live environments and implement improvements.Collaborate with product managers and engineering teams to identify and implement ML solutions for product features. Want to know more about our work? Read this article, written by Bartek Kowalczuk, our Machine Learning Lead, on how we created Lyro – the first fully conversational AI chatbot for SMBs – in only 3 months >> https://bit.ly/3LvBd4E. Also, check our poster from ML in PL Conference 2022 >> https://bit.ly/3Rz0E9h. You are the perfect fit, if you: Have 5+ years of experience building NLP and deep learning models in industry settings.Have expert knowledge in Python, PyTorch, and common ML frameworks.Have strong software engineering skills and experience deploying models to production.Have a strong passion and drive for self-development – following the latest trends and publications in the field of your specialization on an ongoing basis.Have a team-player mindset.Can communicate in English fluently.At this point, asking about ownership, communication, and problem-solving skills seems like a rhetorical question, right? You will earn extra points for: MLOps experience. We would like to offer you: A real impact on the company’s growth Remuneration 22 000 - 30 000 PLN net in the case of a B2B contract or 18 000 - 25 000 PLN gross on the contract of employmentWork with an experienced team that continually shares knowledge and is not afraid of testing new solutions;Great development opportunities – company-supported courses and conferences;Flexible working time – an optimum work-life balance is important!Possibility to work 100% remotely, use one of our two offices in Poland, or book a coworking space in your city;26 days off guaranteed in a year;Individual work tools – Macbook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs;Sport & wellness benefit or its financial equivalent;Private medical care or its financial equivalent;Mental well-being program – individual therapy sessions and resources for employees;Budget for 1:1 English language classes;Free access to one of the most popular e-book/audiobook services;Regular integration events (company-wide meetings, team events);Discounts on Apple products;Our famous onboarding bagels on your first day! Would you like to meet other Tidioers in person? Make sure to visit one of our sites in Poland (more info here). What happens when you send your CV? Screening call with a recruiter about the position and the team [1h]Interview with @Bartek Kowalczuk (Machine Learning Lead) and the team about your experience [1,5h]A recruitment assignmentCall with the Machine Learning Team (feedback on the task with additional questions) [1,5h]Offer and fireworks! Don't hesitate and apply right away! Diversity Statement One of Tidio’s core values is to play fair. Therefore, we treat all candidates equally. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. This means recruitment and selection of talent to Tidio is only based on individual merit and qualifications directly related to professional competence.